There are 12 directors on the Board. Four directors are independent of the banking sector – the CEO, Chair, Independent Director and RBA-nominated director. Four directors are nominees of the shareholders which are major banks. Four directors are elected as representative directors by the shareholders who are regional banks, foreign banks and aggregators. Representative directors are selected or elected on the basis of the skills, competencies and attributes identified as desirable through the annual Board evaluation process.


Mr Paul Lahiff,

Paul Lahiff was appointed independent chair of NPP Australia Limited in November 2014, having served as independent chair of the New Payments Platform Steering Committee since October 2013. Paul is also a consultant and a non-executive director of AUB Group, LIXI Australia and Retail Finance Intelligence. He has more than 35 years’ experience in the financial services industry, most recently working as Managing Director of Mortgage Choice and as a non-executive director of AUB Holdings and LIXI.

Paul joined the Board on 28 November 2014. He is a member of the Audit, Finance and Risk Committee, the People and Culture Committee and the Strategy Committee.


Adrian Lovney,
CEO NPP Australia

Adrian commenced as the inaugural CEO of NPP Australia in September 2016. Prior to joining NPP Australia, Adrian was General Manager, Product & Service at Cuscal, where he was responsible for all product management and operational functions, marketing, sales, and client service. Cuscal was a founding participant of the Real Time Payments Committee and Adrian was one of several senior staff deeply involved in the design, development and governance of Australia’s NPP. Adrian has an Honours degree in Law from Queensland University of Technology and an MBA from Melbourne Business School.

Adrian is a member of the Audit, Finance and Risk Committee.

Nigel Dobson,
General Manager, Group Payments Management, ANZ

Nigel Dobson has been at ANZ since 2009, initially working for four years in senior Transaction Banking roles, before moving into his current role. Nigel is also currently a member of the Australian Payments Council. Prior to joining ANZ, Nigel spent 19 years working for Citi in various senior Markets and Transaction Services roles both in Australia and across the Asia Pacific region.

Nigel joined the Board on 16 December 2014. Nigel is a member of the Strategy Committee.

Albert Naffah,
Managing Director, Strategic Initiatives & Industry Solutions, Commonwealth Bank of Australia

Albert has 20 years’ experience in financial services across general management, strategy, business development, corporate and regulatory affairs, and operations. Since March 2017, Albert has led the Strategic Initiatives and Industry Solutions teams of senior banking professionals tasked with designing and delivering a number of large new technology programs which will deliver leading edge working capital and analytics solutions to CBA’s business, corporate, institutional and government clients. Albert’s remit includes the commercialisation of emerging technology including the New Payments Platform, API’s, distributed ledger technologies and virtual accounts, as well as building out the Bank’s international payments and cash management capabilities. Prior to this, Albert was Chief Operating Officer, Americas, for CBA based in New York where he was responsible for overall operations, client on-boarding, premises and communications in the Americas.

Albert joined the Board on 6 June 2018. Albert is a member of the Strategy Committee.

Rachel Slade,
Executive General Manager, Deposits & Transaction Services, National Australia Bank

Rachel joined NAB in January 2017, continuing to add to her 20 years experience in the financial services industry. Prior to joining NAB Rachel spent 18 years working for Westpac in a range of roles, most recently General Manager, Global Transactional Services (GTS), Westpac Institutional Bank (WIB). Prior to moving into banking, Rachel worked as a financial services strategy consultant with Andersen Consulting, giving her knowledge of the financial services industry that expands past banking.

Rachel joined the Board on 8 May 2017. Rachel is a member of the Audit, Finance and Risk Committee.

Dianne Challenor,
General Manager, Global Transaction Services, Westpac

Di has almost two decades of experience in Asia Pacific leading regional and global teams for the world’s global banks to deliver market-leading international treasury and payments solutions for customers. This has included e-payment solutions, product, sales and service teams. Di joined Westpac as the General Manager, Global Transactional Sales in January 2017. Before joining Westpac, she was based in Hong Kong as Managing Director & Head of Transaction Services, Asia Pacific for JP Morgan and prior to this she held the role of Chief Operating Officer for Citi’s transaction bank in Asia Pacific.

Dianne joined the Board on 17 May 2018. Dianne is a member of the People and Culture Committee.

Greg Johnston,
Head of Payments Settlements, Reserve Bank of Australia

Greg Johnston has worked in his current role, Head of Payments Settlements Department at the Reserve Bank of Australia, since 2013. Prior to taking up this role, he held a range of senior management positions at the Reserve Bank including Chief Representative, New York and Head of Banking. Greg has 30 years’ experience in central and private sector banking, giving him a wealth and variety of knowledge.

Greg joined the Board on 16 December 2014. Greg is the Chair of the People and Culture Committee.

Marnie Baker,
Chief Customer Officer, Bendigo and Adelaide Bank

Marnie Baker has worked in the Bendigo and Adelaide Bank Group since 1989 and served on the Bank’s Executive since 2000. Marnie is also a non-executive director of Australian Friendly Society Limited, Community Sector Enterprises Pty Limited and Community Sector Banking Pty Ltd. Marnie has extensive experience throughout the financial services industry, providing her with both breadth and depth of knowledge.

Marnie joined the Board on 4 December 2014. Marnie is a member of the Audit, Finance and Risk Committee.

Scott Southall,
Managing Director Head of Citi Transaction Services Australia & New Zealand, CitiBank

Scott Southall joined Citi Group more than six years ago as Managing Director, Head of AUS and NZ Global Transaction Services. He is also a member of the Executive Committee for Citi’s business in Australia and New Zealand. Prior to joining Citi, Scott held various roles at Westpac Banking Corporation, most recently General Manager of Deposits, Cards and Merchants and served as Westpac’s board member for eftpos Payments Australia Limited.

Scott joined the Board on 15 December 2014. Scott is a member of the People and Culture Committee.

Craig Kennedy,
Managing Director, Cuscal

Craig Kennedy, Managing Director at Cuscal Ltd, has more than 25 years experience in domestic and international retail banking, spending much of that time specialising in electronic banking and payments. Craig is also a member of the Australian Payments Council. Prior to joining Cuscal, Craig was Managing Director of Espreon Limited and was also Head of Direct Banking at ING.

Craig joined the Board on 2 December 2014. Craig is the Chair of the Strategy Committee.

Adriana Sheedy,
Executive Director – Operations, ING AUSTRALIA

Adriana Sheedy has been involved in the New Payments Platform since January 2015. She was formerly the business owner and is now the sponsor of ING Australia’s internal New Payments Platform implementation program. In her 17 years’ of banking experience Adriana has held various roles across Operations, Risk Management and Compliance. Since joining ING Australia Adriana has benefitted from being part of a global organisation, allowing her insight to jurisdictions such as Europe, Asia and North America.

Adriana joined the Board on 8 March 2017. Adriana is a member of the Audit, Finance and Risk Committee.

Chloe Munro AO,
Independent Director

Chloe Munro AO joined NPP Australia’s Board as an independent director in February 2018. She brings more than two decades of experience in senior public policy roles combined with strong commercial skills developed in a range of industries. She is the independent Chair of the Australian Energy Market Operator Expert Panel, commencing after her role as a panel member on the Finkel Review of the National Electricity Market in 2016/17. Chloe was previously the Chief Executive Officer and Chair of the Clean Energy Regulator and has also held various executive leadership roles at Telstra.

Chloe joined the Board on 9 February 2018. Chloe is the Chair of the Audit, Finance and Risk Committee.