General public

Members of the public wishing to enquire about how they can make faster payments via the NPP, or have a question about their PayID or a transaction linked to that PayID, should contact their financial institution.

Becoming a Participant, Identified Institution or an Overlay Service Provider

For general and technical information, as well as information about how you can access the NPP, you can email info@nppa.com.au.

If you are seeking to partner or collaborate with one of our Participants, you can see who is involved here.

Media and press

Please email communications@nppa.com.au.