Contact Us

Who to contact

General public

Members of the public wishing to enquire about when they can make faster payments via the NPP should contact their financial institution.

Becoming a Participant

Organisations wishing to connect to the NPP directly can email

Becoming an Identified Institution

Organisations wishing to connect to the NPP indirectly should contact one of the 13 NPP Participants.

Becoming an Overlay Service Provider

Organisations wishing to offer a new payment-related or data-enriched product or service (overlay service) can email

Media and press

For access to the NPP Media Centre please email or call 0458 905 032.

See a copy of the New Payments Platform media fact sheet here.