Contact Us

Who to contact

General public

Members of the public wishing to enquire about when they can make faster payments via the NPP should contact their financial institution.

Becoming a Participant

Organisations wishing to connect to the NPP directly can email info@nppa.com.au.

Becoming an Identified Institution

Organisations wishing to connect to the NPP indirectly should contact one of the 13 NPP Participants.

Becoming an Overlay Service Provider

Organisations wishing to offer a new payment-related or data-enriched product or service (overlay service) can email info@nppa.com.au.

Media and press

For access to the NPP Media Centre please email communications@nppa.com.au

See a copy of the New Payments Platform media fact sheet here.