Who to contact
Connecting Directly to the NPP
Organisations wishing to connect directly to the NPP can email email@example.com.
Overlay service providers
Organisations wishing to offer a new payment-related or data-enriched product or service (overlay service) can email firstname.lastname@example.org
Connecting via a direct participant
Organisations wishing to connect to the NPP indirectly should contact one of the participating financial institutions listed here.
Members of the public wishing to enquire about how they can make faster payments via the NPP should contact their financial institution or call our office on (02) 8278 9610.
Media and press
Enquiries from the media should be directed to Lisa Lintern email: email@example.com or call 0410 794 146.
Download a copy of our New Payments Platform Media Fact Sheet